CLIENT SERVICES
How may we help?
Whether it is a question about a piece, an order already on its way, or a commission you have been imagining for years — our client care team in Melbourne reads every message.
We reply to every enquiry within one business day.
SEND A MESSAGE
Tell us what you need
Every message opens a tracked enquiry with a reference number, so nothing is lost in an inbox — including yours.
Opening hours
Melbourne · Australian Eastern Time
- Monday – Friday
- 10:00 – 19:00
- Saturday
- 10:00 – 18:00
- Sunday
- By appointment
Prefer email or a call?
Straight to client care
THE MAISON
Visit us in person
MelbourneAppointments are recommended for bespoke commissions and high jewellery viewings — ask for one in the form above and we will hold a time.
Get directions